🛫 Shipping Policy
Before your package arrives at your doorstep, here’s everything you need to know—no confusion, only clear communication. Let’s get into it!
⏳ Processing Time
We do not accept cancellations at this time.
• Orders ship within 1 business day (Monday–Friday).
• You’ll receive your tracking information via email the moment your order hits the road! 📦✨
📍 Domestic Shipping
• Enjoy FREE standard shipping on all U.S. orders over $29.97 (3 keychains).
• Delivery usually takes 3–5 business days after shipping.
• 3-5 Business Days: $4.99, 1-3 Business Days $9.99.
🌍 International Shipping
Yes, we ship worldwide because impact knows no borders!
• Please note: import duties, tariffs and shipping costs are the customer’s responsibility.
📦 Lost or Stolen Packages
• Once your order is with the carrier, it's out of our hands (we wish we could hand-deliver each one 💔).
• If your package is lost or marked as delivered but nowhere in sight, please file a claim with USPS.
• USPS requires a 15-day wait period before a claim can be submitted.
📫 Incorrect Addresses
• Double-check your shipping information before checking out.
• Orders returned due to incorrect addresses will require re-delivery postage to be sent out again.
📬 Order Confirmation
• You'll receive an order confirmation email right after your purchase.
• Didn’t get one? Check your spam/junk folder or reach out to us at exudingselfconfidence@escphotography.org
🚨 Delays & Holiday Shipping
• While we work hard to meet our shipping timelines, carrier delays (especially during holidays or severe weather) may happen and are out of our control.
• We’ll keep you updated with tracking, but feel free to reach out if you have concerns!
💌 Customer Support
• Have a shipping question? Email us at exudingselfconfidence@escphotography.org, we’re here to help and respond within 1-2 business days.